For product questions, delivery enquiries, returns and warranty assistance, email freshsupply.ltd@yahoo.com.
CasaNovae24 is operated by ПАЙП КЪНСТРАКШЪН ЕООД.
Company registration number (EIK): 148014466
VAT number: BG148014466
16 Andromeda Street
Zvezditsa
Bulgaria
CasaNovae24 – Returns
12 Atanas Burov Street
9154 Aksakovo
Bulgaria
Please contact us to arrange your free return transport before sending a stove back.
Choose with confidence
Yes — delivery is free to the UK, all EU countries, Scandinavia and Switzerland via FedEx, DSV or Dachser. Orders usually leave on the next working day. From the order date: England and Italy 5–7 working days; Spain 5–9; Germany 2–5; Austria 3–5; France 3–7; other supported destinations up to 10. Times are estimates.
Review dimensions, flue diameter and the manufacturer’s required clearances before deciding.
Our stoves come with a 2-year warranty and 30-day free returns from delivery. We pay the return transport. Email freshsupply.ltd@yahoo.com to arrange a return and pack the stove as it arrived. If packaging is missing or damaged, contact us for help. Your statutory rights are unaffected.