Contact information

Contact CasaNovae24

For product questions, delivery enquiries, returns and warranty assistance, email info@casanovae24.com.

Seller information

CasaNovae24 is operated by PIPE CONSTRUCTION EOOD.

Company registration number (EIK): 148014466
VAT number: BG148014466

Registered address

16 Andromeda Street
Zvezditsa
Bulgaria

Return address

CasaNovae24 – Returns
12 Atanas Burov Street
9154 Aksakovo
Bulgaria

Please contact us for return instructions before sending a stove back. Return transport is free for return requests made within 30 days of delivery. From day 31 through day 365, unused products can be returned at the buyer’s expense, estimated at EUR 70–130 per stove depending on country and weight. See our Returns Policy for the 365-day offer and statutory rights.